Chromebook Information
If you are having issues with your device please have your teacher submit a help ticket via the IT Services portal.
More information to come.
Check the activity panel
- On a computer, go to drive.google.com.
- At the left, click My Drive.
- At the top right, click Info
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- Scroll down and look for your file.
Use an advanced search
- On a computer, go to drive.google.com.
- At the top, in the search bar click the Down arrow
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- Use the advanced search options to find your file. For example, to see spreadsheets, next to 'Type,' click the down arrow, then click 'Spreadsheets.'
Chromebook Powerwash Instructions
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1. Sign out of your Chromebook Note: any data stored on the Chromebook’s hard drive will be lost following the Powerwash |
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2. Press the key combination: ESC + Refresh + Power Button
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3. On the Please insert a recovery USB stick or SD card screen, press CTRL + D |
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4. On the To turn OS verification… screen press ENTER |
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5. On the OS verification is OFF screen press ENTER |
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6. The Chromebook will restart
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7. On the Welcome screen click Let’s Go |
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8. On the Connect to Network select a WiFi network and click Next.
Note: if at a DDSB Network location select Ignite-Mobile if available. |
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9. On the Google Chrome OS terms screen click Accept and Continue |
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10. The Chromebook will check for updates and may update at this time
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11. Automatic Enterprise Enrollment to DDSB will occur. |
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12. At the You are enrolled successfully screen click Done |
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13. Your Chromebook is now Powerwashed and ready to use! |
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